Zsolt Hegyi
CEO
MÁV
About Speaker
I have served as CEO of MÁV Group for over two years. During this time, I have focused on strengthening a service-centric approach across all aspects of the organisation, placing passengers and their needs at the centre of our operations. I have also overseen the establishment of the National Incident Management Centre, strengthening MÁV’s capacity to respond effectively to major operational disruptions and emergencies. In this role, I will continue to improve the competitiveness of public transport in Hungary with 21st century solutions. I knew from a very young age that I wanted to work in transport, especially in public transport. I started my career with the Gyermekvasút, a true Hungaricum. I am still an active member, supporter and mentor of the organisation. All in all, I have been working in public transport for nearly a quarter of a century, in a variety of roles. This has allowed me to gain a diverse perspective and a wide range of knowledge. I first worked as a public transport expert in various fields at the then newly established Budapest Transport Centre. From there I moved to MÁV- START Zrt, the Hungarian railway company's public transport company, where I was initially Head of Passenger Transport Service Sales, then Director of Business and Service Development, and before joining MÁV, I was Deputy CEO for Service Development and Sales of both MÁV-START and VOLÁNBUSZ following the merger of the companies in February 2024. I am proud to have played a decisive role in the development and implementation of the transport tariff reform in Hungary, which was based on a new season ticket structure similar to the "Klimaticket", inspired by European models. I am married and the happy father of two twin girls
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